Home

VIRGIN AMERICA, 2006-Present (11+ years)     

Director of Software Engineering

• Founding member of airline (employee # below 150).  Member of team that launched website www.virginamerica.com for initial "out-for-sale" i.e. first started selling air tickets to the public.

• Manage a team of approx. 40 that spans across the entire airline application development and maintenance disciplines including teams responsible for the web, kiosk, QA, internal corporate and mobile apps, API platform services, software architecture, ETL jobs and automated processes for the web, frequent flyer loyalty program integration, FFP exchange, among others.

• Own 24/7 3rd level support of all internally developed applications to triage business critical failures.

• Report directly to the VP & CIO

• Handle all the day to day business and financial aspects of the software development team including project management, planning, budgeting and recruiting.

• Collaborate with software leads and architects to create technical designs that result in highly scalable and high quality end-to-end applications.

• Successfully adapted to operating expenditure constraints by utilizing a unconventional staffing model while maintaining full control of IP, design and architecture.  Applied a blend of perm to contract staff that is considered bold in the airline industry.

• Lead efforts for a unified, open source Kiosk architecture that has resulted in several millions of dollars in savings each year. 

  • Oversaw the exponential growth and transformation of the software engineering team.  Perm staff has quadrupled since taking over leadership.  Process improvements and SDLC maturity has resulted in efficiency i.e. dollar savings, better quality products and faster time to market.

PROJECTS:   Refer to links

http://www.caxor.com/home/2012-projects

http://www.caxor.com/home/2013-and-later-projects

http://www.caxor.com/home/pre-2011-projects

http://www.caxor.com/home/sabre-migration-project

Education

University of Waterloo, Waterloo, Ontario, Canada,                

Degree received: Bachelor of Applied Science in Computer Engineering

Am a US Citizen

Relevant Courses: Software Engineering, Algorithms and Data Structures, Real Time Operating Systems, Database Systems, Programming Languages, Applied Artificial Intelligence.

Interests and Activities

• Interested in traveling and hiking to explore nature’s outdoor wonder.

• Distance runner, completed 26 miles marathon in under 4 hrs, avid golfer (15 handicap) active in sports including mountain biking, snowboarding, roller-blading, softball, tennis, squash and hockey.

1996-2005 Experience

COVIGNA INC., 2003-2005

Manager, Technical Consulting

• Covigna was acquired by Proquest Business Solutions in 2005 which then got acquired by Snap-On Business Solutions in 2006.

• Designed, developed, test, deployed and customized Covigna’s Contract Lifecycle Management (CLM) enterprise software based on customer needs and requirements.

• Managed all day-to-day operations of the Covigna Professional Services development team and Off-Shore support team including resolution of all customer support calls or tickets.

• Provided project leadership/management throughout the application development lifecycle to effectively achieve client expectations. Front-end liaison with customers to define requirements.

• Estimated and maintained project schedules, determined scope, recommended resource requirements and participated in preparation of proposals, RFI and sales presentations.

• Lead member of go-live team during site launch of flagship customer General Motor Europe(GME)

• Architect and project manager of GME Phase II implementation and data migration.

• Active role in evolving Covigna’s Auto Dealer Network Management (DMN) module for compliance within Euro Regulations and standards.

• Worked directly with engineering staff, sales & marketing and customers to define and develop the process required for successful implementation of Covigna’s product.

BROADVISION INC., 1999-2003

Senior Principal Consultant, Professional Services Division

• Designed and built BroadVision dynamic portal and e-commerce web sites using J2EE and other web technologies. Architect several high-powered web sites with integrations to external and legacy systems. Managed and mentored development teams through entire development life cycle.

• Development lead for State of California web portal project (http://www.ca.gov), former BroadVision flagship site. Assisted in project scoping, phasing, planning, resolving technical issues and guiding project team to a successful launch. Site voted “Best of the Web”.  Guided the project from design phase through development to production applying BroadVision best practices.

• Migration lead for Agilent.com K2 project (http://www.agilent.com), former BroadVision flagship site. Involved with planning, execution and testing at all phases of migration effort.  Involved with performance tuning efforts and successfully tuned site using BroadVision’s persistent cache technology.

• Developer on Bio-Rad.com e-commerce web site (http://www.bio-rad.com). Integrated BV to Clarify for back-end order fulfillment. Built all the literature product section of the site including shopping cart, login, user registration, content management/display and order fulfillment logic.  Created Verity search collections on BioRad’s literature products, catalogs and categories and built respective pages for accessing these collections.